Privacy Statement

Ai Business Solutions Sdn Bhd (together with its affiliates and subsidiaries, referred to herein as "AIBS," "we" or "us"), recognizes the importance of data privacy to our customers, suppliers and other individuals visiting our website or providing us with personal data in connection with our products and services (collectively referred to herein as "you"). This Privacy Statement describes our policy regarding the privacy of your personal data when visiting our website, purchasing or supplying products and services, and otherwise providing personal data to us at events, trade shows, or in connection with product or service inquiries.

How and why do we use Cookies?

A "cookie" is a small data file that our site transfers to your device through your web browser that enables the site systems to recognize your browser and subsequently capture and remember certain information. We use both session cookies, which are erased upon closing your web browser, and persistent cookies, which may be stored for a certain period of time.

We use cookies to help us to improve your overall web experience when on our site. Cookies may enable us to remember and process the items in your shopping cart, to understand and save your preferences for future visits, to compile aggregated and anonymized data about site traffic and site interaction and to reflect geographically accurate information regarding pricing, in the jurisdictions such activity is not prohibited in. In some cases, where permitted, we may contract with third party service providers to assist us in better understanding our site visitors. An example of such third party is Google Analytics. However, those service providers are not permitted to use any personal data collected on our behalf except to help us conduct and improve our business. In limited cases, we may allow such service providers to utilize aggregated, anonymized data for analytical purposes. We do not engage in "cookie swapping" or the sale of cookies to third parties.

You can configure most browsers to prevent them from accepting new cookies or to disable cookies altogether. We recommend that you leave cookies enabled as they allow you to take advantage of some of our essential website functionality. For example, if you block cookies, you may not be able to shop for products on our site or chat with our representatives online.

In what way and on what legal basis do we use the personal data that we receive?

We limit the use of the personal data that we collect from you. We might use your personal data in connection with the following business purposes:

  1. 1. Improve user experience on our websites, as allowed based on applicable law;
  2. Accept and fulfill orders and to meet our contractual obligations relating to such orders as well as answering any inquiries or requests related to potential orders or orders for product, service, support and warranty related matters;
  3. Marketing purposes and to provide additional information regarding our products and services to enable individuals to explore and compare the functionality and features of our products;
  4. Comply with certain legal or regulatory obligations applicable to our business;
  5. If you have given us your consent to process the data, then, we may use the data for purposes of sending marketing materials to you; and
  6. We store and process your information about your use of our website for purposes of misuse detection and tracking. Additionally, we store personal data that enables us to effectively defend ourselves in the event of a possible legal dispute, to the extent permitted by applicable law.

How are we securing your personal data?

To prevent unauthorized access, maintain data integrity and ensure that your information is used only in connection with legitimate purposes, we have established certain technical, management and operational security controls to safeguard and secure the personal data that we process. We also take steps to safeguard information according to established industry practices and periodically evaluate our current practices against new technologies for and methods of protecting information. Some of the specific technical and administrative safeguards that we employ include the following:

  1. Personal data that is transmitted to us via our website is stored behind our secure firewalls, which we maintain and update regularly;
  2. We provide access to systems containing personal data on a "need-to-know" basis and only after appropriate authorizations are obtained to ensure that the individual requires access in connection with his or her role;
  3. We deploy technologies that scan for potential viruses and malware for inbound and outbound communications to avoid unauthorized access to our networks and databases;
  4. We evaluate our external vendors from a security perspective and require certain technical thresholds be maintained to the extent that such vendors will have access to or otherwise manage a system or network containing personal data; and
  5. We provide privacy training to individuals within different facets of our organization that access or use personal data in connection with their role.

What choices do you have?

  1. mentioned, you can always choose not to provide personal data to us. For example, you may elect not to create an online account or submit an inquiry through our website. You can also disable cookies as mentioned above. If you do not agree to provide certain personal data, we may not be able to provide you with certain website functionality or otherwise deliver products or services to you. For example, if we do not have an individual contact name and address, we cannot ship product to you.
  2. If you do not want to receive email or marketing communications, you can adjust your communication preferences via the link provided in any email you have received from us or otherwise, by contacting us to opt out of those communications. For questions relating to this, please contact info@aibs.com.my.
  3. Even if you have given us your consent to process your personal data, you may revoke that consent at any time for future effect, but this would not affect the lawfulness of any such data processing in the past.
  4. We evaluate our external vendors from a security perspective and require certain technical thresholds be maintained to the extent that such vendors will have access to or otherwise manage a system or network containing personal data; and

Children's Privacy

We do not sell products or services for purchase by children. Our website is only intended to provide products and services and information related thereto for adults over the age of 18. We do not knowingly collect personal data from children under the age of 18 and we require that any child under the age of 18 solely access our website with the consent and supervision of a parent or guardian.

We may provide you with a periodic reminder of any changes, but you should check the website to see any recent changes. We will not make material changes to this Privacy Statement that directly result in less protections for your personal data without notifying you and providing you with the ability to opt-out, as applicable. This Privacy Statement applies to all information that we collect or store about you and your account.